Moving the blog

I am moving the blog to a dedicated spot in my bpm journal website. It has really been a playpen website upt to now, but I’ve decided to put it to good use. Here is the new URL for the Performance Focussed Process-Centric Organizations blog. Please update your RSS feed if you’ve been following it [...]

Do processes matter?

The question is often asked why you would need BPM software if your business already has implemented ERP and business specific applications. What makes a process important and why does it matter?

If you are in a competitive market, then it does matter. Porter recognised this in the mid eighties and wrote Competitive Advantage: Creating and [...]

Preserving Capability and Agility

I am taking the headline from a newspaper article in the Tuesday 10th February 2009 edition of the Australian Financial Review. I couldn’t have said it better. It is an article by Fiona Balfour, former CIO of Qantas and Telstra, on how to best manage IT projects and applications in tough times when budgets are [...]

BPPM in an economic downturn

As mentioned in a previous post in this blog, Business Process and Performance Management (BPPM) support the business value drivers that determine the valuation of a business in the long term. I listed 6 drivers from Jack Alexander’s book and 3 of them are crucial in an economic downturn as we see it now. We [...]

Business Rules impact Business Performance

“Hindsight is an exact science” the saying goes. Nothing is more true in the turmoil that we’ve seen in the financial markets in the past few weeks. Taking “toxic” financial assets and turning them into derivative investment assets seem to be the root cause of the current financial crisis. Major players in that market, for [...]

The Business Drivers

Shareholders employ managers with specific skills to run businesses on their behalf. Their expectation is that the management teams will increase the value of their interest and generate wealth. It is as simple as that. Non-profit organisations have the same requirements in many instances where the management teams are required to maximise the available funds [...]